Read. learn. do. easy!
The SAS Call Center blog
The blog for customer service tips, call center trends, and to learn more about what’s happening in the call center industry. Enjoy advice, how-tos, and amazing insights from the top people in call centers. You want to level-up your call center operations. We can help.
Small Business Growth Hacks: 6 Tips To Help Receptionists Close Sales
- byNick DAlleva
- onMay 14, 2019
- inTips
It’s National Small Business Month, and we’re celebrating by giving our best tips on how to grow your small business. Sure, sales teams are trained in the art of being able to convince prospects why they need your service or product over your competition,
7 Keys to Running a Successful Call Center Infographic
- byGabby Rolette
- onMay 10, 2019
- inInfographics
There are many ways a call center can be successful, and many ways a call center can fail. To run a successful call center, you need more than just bodies answering calls. Those bodies need to be regularly trained, using the most up to
7 Ways Call Centers Can Make Your Small Business Look Huge
- byNick DAlleva
- onMay 7, 2019
- inTips
One of the biggest challenges small businesses face is that they’re small! Where being small is great for eliminating red tape decision making processes and staying nimble, it can be a detriment if you’re trying to land a behemoth account looking for a long
5 Expert Tips for the Best Bilingual Call Center Experience
- byGabby Rolette
- onMay 3, 2019
- inTips
With Cinco de Mayo just around the corner, we thought this was a great time to get businesses thinking about how to create the best bilingual call center experience. If you’re adding a bilingual layer to your English language protocol, or if you’re answering
3 Steps to Building A Perfect Call Center Service Experience
- byNick DAlleva
- onMay 1, 2019
- inTips
You may not realize it, but every business interaction is a customer service interaction. For example, if you call the sales line and the representative can’t answer even the most basic questions, that’s bad customer service. If you call a business to ask when
Get started with SAS. Free 14-day call center trial.
Live call center support grows brands.
24/7 live call center services let you engage with your customers around the click. Grow your business and strengthen your brand with SAS.
