Park your browser right here and
take a look at what SAS has to offer.
Whether we’re providing callers with pricing and information on car or product availability, managing an automotive recall hotline, or scheduling regular maintenance appointments, our agents are always friendly, professional, and prompt.
24/7 Live Answering
Being available to your customers around the clock is crucial if you want to stay ahead of your competition. Our call center is staffed 24 hours a day, 365 days a year so your callers always have a live voice to talk to. If someone is calling your dealership after hours to schedule their next service call, we’ll be there.
Increased Revenue and Sales
Running a promotion and don’t want to miss a single call? Marketing isn’t cheap, and joining your automotive marketing with our call center services is a no brainer. From capturing inbound leads to utilizing our outbound telemarketing app to follow up on potential sales, the extra horsepower in the engine will be sure to help drive up sales and revenue.
Amazing Customer Support
From answering questions and booking service appointments to insurance call center outsourcing or transferring callers to the correct department, your customers will continue to receive the same great customer support from our company that they are used to getting with yours. SAS is your new favorite virtual receptionist.
Seamless Integration Between Your Business & Ours
With over 30 different applications to integrate with from Salesforce to Zendesk, transitioning to our call center will be as smooth as a new set of tires. Any information we gather from your callers will push directly through to your CRM of choice, which means you don’t have to do any extra data entry. And if you’re using us as part of a dedicated agent solution, we can work with any automotive CRM or access your dealership’s business development center (BDC).
Customer Satisfaction & Retention
Keeping customers happy should be the main goal of any car dealership. After all, the happier your customers are, the more business you’ll bring in. No matter what road your customers are taking, SAS will be there for them. We can call for after car service surveys, after car purchase questions, lapsed customers, or even call customers when their warranty is nearing it’s expiration to see if they’re interested in a new purchase.
When you outsource calls to our automotive call center, you are able to free up time to get more work done throughout the day, which means securing more leads. Don’t worry about missing potential leads, just worry about closing more deals.
Affordable business solutions
When you’re driving on the road to success,
make sure you have a reliable call center service behind you.
The line of SUV’s on your lot are getting recalled due to faulty brake lines. Every appointment slot is booked for service repairs, and your technicians are staying late to try and fit more people in. Out on the sales floor, your staff doesn’t have the time to devote to new potential customers because they are too busy answering calls about the recall.
With the ability to handle thousands of calls a day, Specialty’s automotive call center is more than equipped to take on the high volume of inquiries. While our virtual receptionists are fielding calls, answering questions and scheduling service appointments, your technical team can focus on fixing the issue while your sales team can focus on locking down new sales.
Who We Serve
- Auto dealerships
- Car rental agencies
- Auto body shops
- Car leasing agencies
- RV rentals
- RV sales and service
From capturing new leads, to helping set service appointments, we can do it all. Need us to handle calls regarding recalls? Check. Warranty questions? Check. Promote new sales? Check. Make outbound calls? Check, check and check.
- Appointment setting for service calls
- PCI compliant order placing for new parts
- ADF integration for easy data tracking
- Outbound calling for lead capture and service reminders
- Call patching to sales team
- Processing warranty claims
- BDC call center support
The #1 automotive call center in the industry
Get started with SAS. Free 14-day call center trial.
Connecting with consumers is the key to growing your brand.
When your automotive service center or sales agents are available 24/7, profits are sure to skyrocket.
Explore more solutions
- Inbound Call Center Company:
Explore all of our inbound solutions to see how SAS can help your business communications.
- Outbound telemarketing companies:
Don’t wait for automotive leads to come to you. We can call past customers to try and ignite sales.
- Outsourcing live chat support:
You can’t be in front of your computer 24/7 answering requests. We can.