SAS Call Center Blog

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The SAS Call Center blog

The blog for customer service tips, call center trends, and to learn more about what’s happening in the call center industry. Enjoy advice, how-tos, and amazing insights from the top people in call centers. You want to level-up your call center operations. We can help.

7 Signs You Need a Call Center

If you’re a small business owner, you understand how vital customer service is to your success. So, the idea of using a call center to offer live help to your customers (and prospects) 24 hours a day is certainly something you should consider. However,

What to Expect With Your Call Center Free Trial

If you’re thinking about exploring outsourcing to help improve your business processes, we want to help! With SAS, we have a 2-week free trial period of our call center services giving you access to the best agents on the planet. Outsourcing helps you connect

Effective time management for call centers.

A lot of people don’t know this but I get really cranky if I don’t get at least 2200 calories of Egg McMuffins in the morning. Granted, the 2200 is more of an estimate because some more generous McDonalds employees will put an extra

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