SAS Call Center Blog

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The SAS Call Center blog

The blog for customer service tips, call center trends, and to learn more about what’s happening in the call center industry. Enjoy advice, how-tos, and amazing insights from the top people in call centers. You want to level-up your call center operations. We can help.

Small Business Growth Hacks: 6 Tips To Help Receptionists Close Sales

It’s National Small Business Month, and we’re celebrating by giving our best tips on how to grow your small business. Sure, sales teams are trained in the art of being able to convince prospects why they need your service or product over your competition,

7 Ways Call Centers Can Make Your Small Business Look Huge

One of the biggest challenges small businesses face is that they’re small! Where being small is great for eliminating red tape decision making processes and staying nimble, it can be a detriment if you’re trying to land a behemoth account looking for a long

Evaluating Call Center Services

Congratulations! If you’re reading this then you’ve decided that it’s time for your business to start exploring call center services. Understanding that you can benefit from outsourcing to a call center is a critical first step. So now what? It’s the next step that

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