SAS Call Center Blog

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The SAS Call Center blog

The blog for customer service tips, call center trends, and to learn more about what’s happening in the call center industry. Enjoy advice, how-tos, and amazing insights from the top people in call centers. You want to level-up your call center operations. We can help.

Do More With Less: 5 Secrets to The Best Call Center Outsourcing

Having a call center company do it’s job in the background without any checks or balances is the holy grail of outsourcing. With the number of things a small business owner needs to do throughout the course of the day (like making payroll, doing

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