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The SAS Call Center blog
The blog for customer service tips, call center trends, and to learn more about what’s happening in the call center industry. Enjoy advice, how-tos, and amazing insights from the top people in call centers. You want to level-up your call center operations. We can help.
When it comes to call center operations, staffing is no picnic. Not only is it a challenge to find a crop of candidates who are willing to work for most call centers’ notoriously mediocre wages, but it’s perhaps even more difficult to find individuals
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