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The SAS Call Center blog
The blog for customer service tips, call center trends, and to learn more about what’s happening in the call center industry. Enjoy advice, how-tos, and amazing insights from the top people in call centers. You want to level-up your call center operations. We can help.
February is Black History Month, a month dedicated to paying tribute to and celebrating the generations of African American men and women throughout history. Black History Month was first proposed by black educators at Kent University in February 1969. Six years later, Black History
Christmas is only a few days away, and while all the elves are bustling to get everything in order for Santa’s Big Night, our call center representatives are hard at work placing those last minute orders, tracking down orders already placed, answering shipping questions,
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