SAS Call Center Blog

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The SAS Call Center blog

The blog for customer service tips, call center trends, and to learn more about what’s happening in the call center industry. Enjoy advice, how-tos, and amazing insights from the top people in call centers. You want to level-up your call center operations. We can help.

New E-Book: 25 Killer Tips for Getting The Most Out Of Your Call Center

At SAS, we understand the call center industry. We live it every day. We know how rewarding it is to have a call center working for you seamlessly in the background, and how frustrating it can be when things aren’t going 100% as planned.

6 Ways Your Small Business Can Maximize Call Center Adoption

We’ve been a call center service provider for thousands of small businesses over the years. We’ve seen small businesses who get the most out of outsourcing and grow their businesses, and we’ve also seen companies who struggle with outsourcing and decide a call center

Effective time management for call centers.

A lot of people don’t know this but I get really cranky if I don’t get at least 2200 calories of Egg McMuffins in the morning. Granted, the 2200 is more of an estimate because some more generous McDonalds employees will put an extra

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